12 Tools to fix internal communication pain points in 2022 & beyond

 With a strategic workplace communication system, you can overcome challenges easily. And to do that seamlessly, you require internal communication tools that best suit your work preferences and employee interests.

Table Of Contents

What are internal communication tools & why you need them?

Internal communication tools are one of the boons of technology that simplify information sharing, interaction & collaboration among the company staff and boost employee engagement & productivity.

In 2022, the business world shows no sign of withdrawing from remote work culture. Instead, it promotes remote working for obvious causes & benefits. Some companies are bending more towards a hybrid work mode. Internal communication with a global team is even more challenging to achieve. So, robust and efficient communication is the only key to success.

Types of internal communication tools

There’s no end to the list of internal communication tools. You will surely get confused when you search for the same online. Choosing the best device among the million options is a task similar to finding a needle in the haystack.

We present a list of 12 internal communication types and the best tool for every kind of communication. Now, you can shed the burden of shortlisting the most useful ones for your company and choose the fitting one without a headache.

The tools are for the following types of internal communication:

  1. Instant messaging
  2. Digital signage
  3. Team collaboration
  4. Video conferencing
  5. Video broadcasting
  6. Employee social networking
  7. Intranet & forums
  8. Digital whiteboards
  9. Project management
  10. Company newsletters
  11. Employee podcasts
  12. Surveys & feedbacks

12 best internal communication tools

There are hundreds of internal communication tools available on the market. Some are good for text-based communications, while others are used for live collaborations. So, let’s find out some of the top software applications and why your employees will love using them.

1. Instant messaging

An instant messaging tool helps you to be prompt while communicating with your employees. You can instantly share messages, documents, videos, images, web links, PDFs, and more as and when you need, just like you do via WhatsApp or Messenger.

Top pick for instant messaging tool: Google Chat

(4.6/5 — Rating in Capterra)

Google chat replaces the Hangouts messaging hub, bringing more flexibility to workplace communications. It is now more equipped and advanced.

Image source: PCMAG

Google Chat features:

  • It has chat rooms for a focused conversation on specific matters like social media posts for the upcoming week or changes in content marketing strategy.
  • Look for direct messages for one-on-one conversations over important business decisions.
  • Chat rooms work with a special focus on threads. Got new ideas to discuss? Create a new thread and engage employees on the same. Have a quirky solution to an unresolved matter? Pull up the old thread and draw everyone’s attention to your innovative way out.
  • Switch the conversation with your team to a video call by clicking the Google Meet icon below each chat thread. When messages don’t suffice, get into a call directly from the chat. No need to switch to the meet app separately.
  • Google Chat, being a workplace tool, of course, integrates with the other G-suite workplace apps. So, you can share Google docs, spreadsheets, slides, and more from the cloud drive directly. The icon is ever present below each chat.

Similar tools: Flock and Chatwork

2. Digital signage

Digital signage is not a common internal communication tool but can be useful if implemented correctly. Place the digital signage screens at well-thought-out locations in your office and communicate passively with all employees by sharing important information and company updates directly on the screens.

You will find people getting informed more quickly about new office policies, employee achievement, or new meeting agendas via the digital devices than via email, instant messages, or any other type of tool for internal communication. Because they can have a look at it on the go. For example, moving to another cubicle for a refreshing chit-chat or getting an hourly caffeine dose — on the way back and forth, they can note the messages.

Top pick for digital signage tool: Pickcel

(4.5/5 — Rating in Capterra)

Pickcel digital signage software is a cloud-based solution for all industries. Pickcel offers support for various display types and is compatible with a wide range of media players and operating systems.

Get to know more about Pickcel digital signage services.

Image source: Pickcel

Pickcel features:


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